Living the Vision

Spectrum Uniforms: Built a scalable HR infrastructure, including mission/vision development, job descriptions, and succession planning to address organizational inefficiencies and misaligned roles. Coached the CEO and key managers, enabling a 4.5x revenue increase and operational continuity during COVID-19.

Going from Entrepreneur to CEO

Kelly S Mathews LLC: Transitioned the company from an entrepreneurial to CEO-driven structure by designing an HR framework, including an employee handbook, job descriptions, employee development programs, and succession plans. Coached the CEO and key managers, doubling company size, reducing CEO workload by 50%, and earning recognition as one of Houston’s “101 Best and Brightest Companies to Work For” (2013–2015).

Employer Branding

Construction Career Collaborative: Coached the Executive Director through recruitment and onboarding of a People Development Program Manager and successor, ensuring a seamless leadership transition. Designed and implemented an employee lifecycle management process allowing for development of a diverse, mission driven team while home-growing future leaders, strengthening the employer brand, and positioning the organization as a leader in construction industry talent development.

Reducing Staff Turnover

Catering by George: Addressed high turnover and recruitment challenges by implementing a structured employee lifecycle program, including streamlined hiring processes, improved team cohesion, and a strengthened employer brand. Coached the President to focus on strategic growth, resulting in a more stable workforce and enhanced client satisfaction.

Successful Growth Results

BASKINS: Resolved HR compliance challenges through a comprehensive HR audit, implementing policies, job descriptions, recruitment, and succession planning tools. Coached and trained the management team, enabling them to improve employee engagement and implement consistent store management processes leading to successful growth from a $3M revenues and 12 to 31 stores across Texas and Louisiana to acquisition by Boot Barn.

Comprehensive Strategy

HVJ Associates: As Advisory Board Member, transitioned the company from a corporate to franchise business model by developing a comprehensive strategy, including marketing, branding, and talent management. Designed and implemented the Credible Proof Process, improving candidate selection accuracy from <50% to >80%, saving $75K per hire and contributing to $100M projected growth. Launched the first franchise location and established a scalable infrastructure and talent pipelines to support market expansion. Recruited key executives, including the Franchisor COO and Assistant to the Chairman (A2C), who was promoted to Director of Finance and Administration within two years.

Succession Planning and Role Development

MAREK: Led the executive search for a Director of Organizational and Talent Development, who has since become a cornerstone of the company’s people strategy. Provided ongoing recruitment services for key roles and spearheaded the Project Manager/Estimator Blueprint Project to define competencies, career paths, and succession planning. Facilitated the EMERGE Leadership Program, delivering tailored training for leaders across all locations, strengthening organizational capability, team effectiveness, and employee engagement.

Leadership Development

Asite: Designed and delivered a six-week Leadership Development Program for the Chief Marketing Officer’s 14-member, globally dispersed team, leveraging The Birkman Method® to understand and apply the knowledge, skills and behaviors needed to be successful. Endorsed by the CMO as “one of the best in the business,” crediting its role in preparing leaders to maximize their skills and focus to drive organizational growth and double revenue.